Terms and Conditions

Last Updated: 10 June 2026

Welcome to Gumbeez® (“we”, “our”, “us”).
These Terms & Conditions govern your use of our website and the purchase of products from our online store.

By accessing this website or placing an order, you agree to these Terms & Conditions.

1. General Information

Business Name: Gumbeez® – Note that Gumbeez® is a registered Trademark.
Website: www.gumbeez.co.za
Email: nick@gumbeez.co.za

We operate an online ecommerce store based in South Africa selling natural shaving soaps, men’s grooming products and other related accessories.

All of our products are held in stock within our Cape Town warehouse in South Africa.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You have permission from a parent or legal guardian.

3. Products & Availability

Our signature products are our all-natural men’s shaving soaps, which are made by hand in Cape Town.

All products are subject to availability.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Cancel orders where stock errors occur

4. Product Images & Descriptions

We aim to provide accurate product descriptions and images.

However:

  • Product packaging may vary
  • Colours may differ depending on screens/devices
  • Images may sometimes be representative stock images.

Please review our ingredients carefully when purchasing to satisfy yourself that you are not allergic or have a sensitivity to any of the products.

5. Pricing

All prices are listed in South African Rand (ZAR).

We reserve the right to:

  • Change pricing without notice
  • Correct pricing errors
  • Cancel incorrectly priced orders

If a pricing error occurs after payment, we may:

  • Refund the order in full, or
  • Contact you to arrange payment of the correct amount

6. Payments

Payments are processed securely through third-party payment providers.

We do not store your full payment card information.

Orders will only be processed once payment has been successfully received.

7. Shipping & Delivery

Delivery times are estimates only and may vary.

We are not responsible for delays caused by:

  • Couriers
  • Load shedding
  • Weather
  • Events beyond our control

Risk in products passes to the customer upon delivery.

8. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Please find the link to our refund policy on our Homepage for more information.

9. Order Cancellation

We reserve the right to cancel orders for reasons including:

  • Suspected fraud
  • Pricing errors
  • Stock shortages
  • Payment issues
  • Incorrect customer information

Refunds for cancelled orders will be processed to the original payment method where applicable.

10. Intellectual Property

All website content including:

  • Logos
  • Branding
  • Images
  • Product listings
  • Text
  • Graphics

remain the property of Gumbeez® or their respective owners.

Unauthorized use is prohibited.

11. Limitation of Liability

To the maximum extent permitted by South African law, we shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Loss of data
  • Delays
  • Product manufacturer defects
  • Third-party courier issues

Our liability shall not exceed the amount paid for the relevant order.

12. Fraud Prevention

We reserve the right to:

  • Verify customer information
  • Request identification
  • Refuse suspicious transactions

Fraudulent activity may be reported to relevant authorities.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

We process personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).

14. Website Use

You agree not to:

  • Misuse the website
  • Attempt unauthorized access
  • Interfere with website security
  • Use automated systems to scrape data
  • Submit false information

15. External Links

Our website may contain links to third-party websites.

We are not responsible for the content or practices of those websites.

16. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of South African courts.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective upon publication on this website.

18. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Gumbeez®
Email: nick@gumbeez.co.za
Website: www.gumbeez.co.za