Privacy Policy

Last Updated: 10 June 2026

Welcome to Gumbeez® (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how Gumbeez collects, uses, stores, and protects your personal information when you visit or make a purchase through www.gumbeez.co.za.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name and surname
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Company name (where applicable)

Transaction Information

  • Products purchased
  • Order history
  • Payment information (processed securely through third-party payment providers)

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage and browsing behaviour
  • Cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Deliver products to you
  • Communicate regarding your orders
  • Provide customer support
  • Improve our products and services
  • Prevent fraud and enhance website security
  • Send marketing communications where you have consented to receive them
  • Comply with legal and regulatory obligations

3. Payment Processing

Payments made through our website are processed by trusted third-party payment providers. We do not store or have access to your full payment card details.

Payment providers may collect and process information according to their own privacy policies.

4. Marketing Communications

If you subscribe to our newsletter or opt in to receive marketing communications, we may send you information about:

  • New products
  • Promotions and special offers
  • Company news and updates

You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

5. Cookies

Our website uses cookies and similar technologies to:

  • Ensure the website functions properly
  • Remember user preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Support marketing and advertising activities

You may disable cookies through your browser settings, although certain website features may not function correctly.

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

  • Payment service providers
  • Courier and shipping providers
  • Website hosting providers
  • Marketing and analytics service providers
  • Professional advisors where required

These parties may only use your information for the purposes necessary to provide their services.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

8. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, and tax obligations
  • Resolve disputes and enforce agreements

9. Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where legally permissible
  • Object to certain processing activities
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Our products are intended for adults. We do not knowingly collect personal information from children under the age of 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Gumbeez®

Website: www.gumbeez.co.za

Email: nick@gumbeez.co.za